Job Vacancy: Operations Manager

JRS Malta is seeking to recruit a full-time OPERATIONS MANAGER.

We are seeking an Operations Manager who will be directly accountable to the JRS Malta Director, and have responsibilities primarily in the areas of human resources, project management/fundraising and financial management.  

In the area of human resources, the person selected will coordinate staff and volunteer recruitment, initial and ongoing formation, liaise with the Director and the Psychosocial Coordinator in defining the roles of the various team members, as well as monitoring and ensuring the wellbeing and welfare of the whole JRS team.  

The selected candidate will also, under the supervision of the Director, be responsible for the overall financial management of JRS Malta when it comes to budget planning, budget execution and financial reporting. To this end, the selected candidate will be expected to work closely with the Office Administrator at all times. 

In the field of project management and fundraising, the Operations Manager will, under the direction of the JRS Director, look out for new funding opportunities, draw up project proposals, and ensure that all project deadlines are met in a timely and satisfactory manner. The selected candidate will also be expected to maintain regular contact with benefactors and donors.

This document outlines the qualifications required for the post as well as the job description.


Terms and conditions

The selected candidate will be offered a 12-month full-time contract, with the possibility of renewal. Salary offered will be commensurate to experience.



Applicants must:

→     be in possession of a degree equivalent to Level 6 of the Malta Qualifications Framework

→     have experience in financial management, including developing and managing of budgets

→     have experience in managing human resources

→     be able to use Microsoft Office applications such as Excel

→     be able to speak and write English fluently

→     be able to work independently and take initiative

→     have excellent organisational and communication skills

→     be flexible and have the ability to work in a team

→     be willing to work with and for people from diverse cultures

Previous experience in the refugee/humanitarian field, in developing and managing projects, as well as in preparing project applications and reports, possession of a driving licence and own transport, and a working knowledge of Maltese will be considered an asset.


Job description

The selected candidate will be expected to work as part of a team.

The OPERATIONS MANAGER will be primarily responsible for:


→     Coordinate staff and volunteer recruitment

→     Coordinate initial and ongoing formation to staff/volunteers/interns

→     Provide ongoing supervision to volunteers/interns

→     Constantly monitor and if necessary redefine roles/tasks of various team members

→     Monitor and ensure the overall wellbeing and welfare of the JRS team

→     Look for new funding opportunities

→     Draw up project proposals

→     Ensure that all project deadlines are met in a timely and satisfactory manner

→     Maintain regular contact with benefactors and donors

→     Oversee budget planning, budget and execution and financial reporting. 

→     Any other tasks that may be necessary


Application and selection process

Applicants are to submit a letter of application, a recent police conduct and detailed Curriculum Vitae together with the names and contact details of two referees by not later than Monday 11th November addressed to:

The Director, JRS Malta

SAC Sports Complex, 50, Triq ix-Xorrox, Birkirkara BKR 1631

Shortlisted candidates will be required to attend an interview and to undertake a number of tasks, which may include spending some time in the office in order to better understand the nature of the organisation’s work, before a final decision is taken.

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